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Strategy

This section covers succession, specialisation, mergers, selling a law firm, becoming a partner, and business structure

Finance and accounting

How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow

Avoiding claims. Insurance

How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII

Compliance

This section only covers SRA Accounts Rules and GDPR at the moment. Compliance for start-ups is covered in the Starting up section.

Cyber security

How to protect your law firm from cyber attacks. What steps to take if your systems are hacked

Managing people

How to recruit and retain a team that is both happy and highly effective, dealing with the HR issues along the way

Marketing basics

In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted

Winning more clients

How to win new clients, make the most of existing relationships, encourage referrals and generate new leads

Your website

How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want

Social media

Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls

PR and advertising

How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results

Starting up

How to plan and execute the process of starting up a new legal practice that is compliant and financially healthy

Dealing with lenders - a checklist

David NewburyDavid Newbury, a Lloyds Bank Commercial Banking relationship director who specialises in the legal sector, provides a checklist for law firms to use when approaching a bank for funding. (Updated 17 March 2022)

 

(Note: This checklist does not attempt to deal with any Covid-19-loan related issues. Please see the British Business Bank website for information on the Bounce Back Loan Scheme (BBLS) and the Coronavirus Business Interruption Loan Scheme (CBILS), which both closed to applications on 31 March 2021; and the Recovery Loan Scheme which has been extended until 30 June 2022 – although from 1 January 2022 the terms of this scheme's lending are significantly less generous than before.)

 

  1. Have a clear idea of your finance needs and exactly what the funding will be used for.
  2. Choose a suitable lender and the type of funding based on your requirement.
  3. Establish who you need to meet to discuss your request – and what information you need to give them. Typically, this will be financial accounts for the last three years; current management information (MI) including aged debtors and creditors, WIP, fee-earner breakdowns; business plans and cashflow forecasts; and personal asset and liability statements.
  4. Prepare well for the meeting or call. Know your business and be ready to answer questions on sales, department or fee-earner performance, costs, work in progress, debtors and creditors, and future plans and requirements (which are reflected in your business plan and cashflow forecasts in particular).
  5. Demonstrate that you understand the financial information you are providing. Explain any figures differing from the previous years, such as positive or negative swings in performance.
  6. Show your terms of engagement and pricing structure.
  7. Consider your firm’s positives and negatives. Completing a SWOT analysis may help (strengths, weaknesses, opportunities, threats).
  8. Check your credit rating and deal with any defaults or County Court Judgments (CCJs) in advance.
  9. Check that your HMRC tax and VAT payments are up to date.
  10. Check your website. Does it give a good impression of your firm?
  11. Decide whether you are prepared to provide security for the requested facilities if required. If so, exactly what type and how much?
  12. Consider what personal funds you have available to invest in the firm yourself. This shows your support for the business and means the lender is not taking all the risks.
  13. Talk the lender through your firm’s personnel: who in your firm has the experience and capability to manage the firm’s staff and finances? Who are the management team and what is their track record in running a profitable business?
  14. Explain in detail how your cashflow is calculated and then managed. Support this with evidence such as WIP and costs.
  15. Know your Key Performance Indicators (KPIs) and which ones are most relevant to the meeting. Which KPIs are you most and least confident of achieving?
  16. Be prepared to discuss your firm’s policies, recruitment, training and other risk-minimisation measures, especially on topical issues such as fraud and cyber security.
  17. Be clear on your firm’s strategy and your competitive edge versus identified competitors.

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