Making it easier to grow your law firm


This section covers succession, specialisation, mergers, selling a law firm, becoming a partner, and business structure

How to plan and execute the process of starting up a new legal practice that is compliant and financially healthy

How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow

How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII

This section only covers SRA Accounts Rules and GDPR at the moment. Compliance for start-ups is covered in the Starting up...

How to protect your law firm from cyber attacks. What steps to take if your systems are hacked

How to recruit and retain a team that is both happy and highly effective, dealing with the HR issues along the way

In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted

How to win new clients, make the most of existing relationships, encourage referrals and generate new leads

How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want

Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls

How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results

Law firm outsourced operations, now and in the future

Law firm of tomorrow image


Webinar – Thursday, 22 September 2022 (9.30-10.30am, on GoToWebinar)

Video recording available to view: Recording


The fourth in our series of webinars will again reveal key statistics and will be based on a Q&A format, with Bill Kirby as our main speaker.

A panel will then take questions from the host and the attendees. Surveys and live polls will ensure that the speakers cover the aspects that the attendees deem most important.

For this session on outsourcing, we envisage that the questions will be based on:

  • operational areas that suit outsourcing
  • what outsourcing success looks like
  • the pitfalls to avoid
  • key contract terms
  • regulatory issues
  • third party risk management

Main speaker, host and panel

Our main speaker, Bill Kirby, has worked in the legal market for 25 years. This was first as the sales and marketing director of Axxia (sold to LexisNexis in 2008) and then as a consultant advising on business strategy and management, BD and marketing, and IT strategy and planning. He is the joint founder of Pro-tem Executive Connect and an advocate of outsourcing in general. Bill writes extensively on legal practice management, including his Management Matters column for Manchester Law Society.

The webinar will be hosted by Andy Poole, a partner at Armstrong Watson.

The panel will be made up of:

  • Alex Holt, director of business development, The Cashroom
  • Guy Kerkvliet, head of outsourcing, Armstrong Watson
  • Becci Wicks, UK head of legal practices, Lloyds Bank
  • Paul Smith, senior risk management consultant, Travelers


Register here: Law firm outsourced operations, now and in the future.

Once registered, you will receive a confirmation email containing information about joining the meeting.