This section covers succession, specialisation, mergers, selling a law firm, becoming a partner, and business structure
How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow
How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII
This is a new section and only covers SRA Accounts Rules and GDPR at the moment. Compliance for start-ups is covered in the Starting up section.
How to protect your law firm from cyber attacks. What steps to take if your systems are hacked
How to recruit and retain a team that is both happy and highly effective, dealing with the HR issues along the way
In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted
How to win new clients, make the most of existing relationships, encourage referrals and generate new leads
How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want
Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls
How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results
How to plan and execute the process of starting up a new legal practice that is compliant and financially healthy
Richard is a senior consultant with Burcher Jennings and with Validatum, the leading international legal services pricing consultancy. He is also a senior pricing consultant with Virtual Pricing Director, who are leading the world with technological solutions to pricing.
Richard has over 35 years’ unique litigation, legal costs and practice management experience, being one of the first to achieve Costs Lawyer status and make partner in a solicitor’s practice.
He is a founding and longest serving non-executive director of the Costs Lawyer Standards Board and is an accredited mediator and coach.
Richard has vast experience handling significant litigation and costs caseloads for major law firms, having established and managed several litigation and costs departments nationally, including a top 50 practice. He also had a central role managing a full service regional solicitors’ practice.
Richard specialises in boosting profitability, focusing on professional services pricing, together with costs, case and practice management, both in the UK and internationally. As an experienced trainer, he delivers Pricing Masterclasses, together with a full range of fee-earner and management training and develops bespoke training programmes for clients.