Making it easier to grow your law firm


This section covers succession, specialisation, mergers, selling a law firm, becoming a partner, and business structure

How to plan and execute the process of starting up a new legal practice that is compliant and financially healthy

How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow

How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII

This section only covers SRA Accounts Rules and GDPR at the moment. Compliance for start-ups is covered in the Starting up...

How to protect your law firm from cyber attacks. What steps to take if your systems are hacked

How to recruit and retain a team that is both happy and highly effective, dealing with the HR issues along the way

In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted

How to win new clients, make the most of existing relationships, encourage referrals and generate new leads

How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want

Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls

How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results

Risk protection including cyber security

Law firm of tomorrow image


Webinar – Thursday, 9 February (9.30-10.30am, on GoToWebinar)

Video recording available to hear/view: Recording


See the 2-minute opening video here: webinar video.

The sixth in our series of webinars will again reveal key statistics and will be based on a Q&A format, with Paul Smith as our main speaker.

A panel will then take questions from the host and the attendees. Surveys and live polls will ensure that the speakers cover the aspects that the attendees deem most important.

For this session on risk, we envisage that the questions will be based on:

  • which areas of legal advice lead to the most negligence claims
  • how to organise your work on matters in ways that minimise the risk
  • when to notify your insurer of a possible claim
  • what the must-have protection and procedures are, to guard against cyber attacks
  • what to do if you are hacked and, for example, client records are compromised


Main speaker, panel and host

Our main speaker, Paul Smith, is a solicitor and senior risk management consultant who regularly presents to law firms on risk matters. After a period in general practice he moved into solicitors' professional indemnity, joining the Solicitors Indemnity Fund in 1991 as a claims handler. He joined Travelers in 2010 as a member of the Risk Management Team.

The cyber part of the webinar will be led by James Doswell, a cyber-specialist risk management consultant, also from Travelers. He will be joined by:

  • Duncan Woodhouse, the Chief Information Security Officer of Shieldpay, the secure B2B payments provider specialising in transactions that need more than just straight-through processing.
  • Steven O'Day, the COO of The Cashroom, which processed over £1.2 billion of transactions in a single month at the height of the recent conveyancing boom.
  • Chris Hannett, the MD of Cymplify, the cyber protection partner of Armstrong Watson. Chris is able to show 'the attacker's view' of your firm, along with any information from your firm on the Dark Web.

The webinar will be hosted by Andy Poole, a partner at Armstrong Watson.


Register here: Risk protection including cyber security

Once registered, you will receive a confirmation email containing information about joining the meeting.