This section covers succession, specialisation, mergers, selling a law firm, recruitment and talent retention, becoming a partner, and business structure
How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow
How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII
This is a new section and only covers SRA Accounts Rules and GDPR at the moment. More articles will follow
How to protect your law firm from cyber attacks. What steps to take if your systems are hacked
In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted
How to win new clients, make the most of existing relationships, encourage referrals and generate new leads
How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want
Simon solves your database headaches when you hear your law firm saying things like:
"We want to do CRM, but where do we start?"
"How do we combine all our lists and data into one?"
"We're fed up with our database not helping us do marketing better. Is it us, or it?"
"How do we get our database and emailing activities to comply with the looming GDPR?"
"We want to start regular emailings to clients and prospects, but don't have time. Can you do it?"
Simon has spent over 20 years using, managing and implementing CRM databases. He spent 18 years in professional services, at PwC and Pinsent Masons. He merged the CRM systems during the Price Waterhouse and Coopers & Lybrand merger, plus five Pinsent Mason mergers.
Simon now focuses on helping law firms find and implement the right CRM system for them, set up routines and processes to make the most of their investment, sort out their data so it can be used to spot opportunities and be used for effective email marketing, and getting lawyers on-board with CRM.
He won two national CRM industry awards whilst the Pinsent Masons' CRM Database Manager (a LEMA and an 'all industries CRM' award). He is Regional Director of the West Midlands branch of the PM Forum, a networking and training group specifically for marketing types in professional services. He has also been made a Fellow of the Institute of Direct and Digital Marketing for his experience in this field.