In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted
How to win new clients, make the most of existing relationships, encourage referrals and generate new leads
How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want
Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls
How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results
How to protect your law firm from cyber attacks. What steps to take if your systems are hacked
How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow
This is a new section and only covers SRA Accounts Rules and GDPR at the moment. More articles will follow
This section covers succession, specialisation, mergers, selling a law firm, recruitment and talent retention, becoming a partner, and business structure
How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII
Charles is a solicitor and senior risk management consultant. His experience was gained both in private practice and in-house, handling contentious and non-contentious work for individual and corporate clients both in the UK and overseas.
In-house roles have included the handling of liability and professional risks claims across a number of types of insurance, with responsibility for the management of claim teams and liaison with the underwriters, brokers and clients.
Working alongside underwriters, claim colleagues and others within Travelers, Charles provides risk management guidance and information both internally and externally. His work with customers includes visits, presentations and discussions with law firms to address their risk exposures and report on claim trends.
There is growing demand to find better ways to manage and mitigate the ever-changing risks to law firms. The increasing amount of data analysis and other insights provided by Travelers is highly valued by firms.
See the Travelers website for topical articles on issues affecting law firms.