This section covers succession, specialisation, mergers, selling a law firm, becoming a partner, and business structure
How to set up your firm’s systems to provide the information that enables you to improve profitability and cashflow
How to avoid professional negligence claims, with examples of common problems and suggested solutions. Plus FAQs on PII
This section only covers SRA Accounts Rules and GDPR at the moment. Compliance for start-ups is covered in the Starting up section.
How to protect your law firm from cyber attacks. What steps to take if your systems are hacked
How to recruit and retain a team that is both happy and highly effective, dealing with the HR issues along the way
In marketing, like anything, you need to get the basics right. Otherwise the time and money you invest in marketing will be wasted
How to win new clients, make the most of existing relationships, encourage referrals and generate new leads
How to approach creating a law firm website that works, from agreeing your objectives to making sure you get the results you want
Why lawyers need to know about social media, how to make the most of the opportunities and how to avoid potential pitfalls
How to use PR to build your firm’s reputation; and how to create cost-effective advertising – traditional and online – that delivers results
How to plan and execute the process of starting up a new legal practice that is compliant and financially healthy
Having joined Moneypenny’s sales team in 2005, Bernie has specifically focused on law firms for the past twelve years, overseeing all new business acquisition. Legal is one of Moneypenny’s largest sectors with specialist receptionists now handling millions of calls and chats a year for around 1,000 law firms of all shapes and sizes – supporting their reception function either on an overflow or fully-outsourced basis.
Bernadette is passionate about working with individual firms to provide them with tailored solutions – living and breathing the industry and well known as a regular attendee and speaker at events. Bernadette also regularly shares her experience with the company’s US base in Charleston, South Carolina.